Privacy Information
Information on the processing of your personal data in accordance with Art. 13 GDPR
1. General information
VWe are pleased about your visit. Protecting your personal data is very important to us. We strictly comply with the legal requirements of the EU General Data Protection Regulation, the Austrian Data Protection Act, and all other applicable laws for the protection, lawful handling, and confidentiality of personal data. Below, we inform you about the processing of your data in connection with your visit to and use of our website.
2. Name and address of the person responsible
TANOLARA e.U.
Tanja Grill, MA
Bahnstrasse 21/6/5
2624 Breitenau, Austria
Phone: +43 664 517 39 00
E-Mail: hi@tanolara.com
Web: tanolara.com
3. Data protection officer
No data protection officer has been appointed, as this is no legally required.
4. Data processing
1. Purpose of data processing
We process data for interested parties, customers, clients, suppliers, applicants, professionals, service providers, and other parties involved in the course of our business operations. This includes the administration and execution of pre-contractual or contractual relationships. Automatically created and archived text documents (such as correspondence) may also be processed in this context.
We process personal data of our users only when necessary—for the initiation or performance of a contract, compliance with legal obligations, protection of legitimate interests, or to ensure the functionality of our website and the proper presentation of our content and services. Processing of personal data generally takes place only with the user’s consent. An exception applies where obtaining prior consent is not possible for factual reasons and the processing is permitted by law.
2. Legal basis for the processing of personal data
If we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing activities required to carry out pre-contractual measures.
Where the processing of personal data is required to comply with a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
In cases where the vital interests of the data subject or another natural person make the processing of personal data necessary, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party, and if the interests, fundamental rights, and freedoms of the data subject do not override such interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis.
3. Data categories
We only collect and process personal data that is necessary for the purposes described above. This includes personal details such as name, address, email address, telephone number, date of birth, age, gender, social security number, photos, as well as all data required for contractual relationships, such as account and payment details, contract and property data, and correspondence.
4. Data deletion and storage duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be retained if required by European or national legislation, regulations, or other legal provisions to which the controller is subject.
Data will also be blocked or deleted once a legally prescribed retention period expires, unless continued storage is required for the conclusion or performance of a contract.
5. Transmission of data to third parties
Your personal data will only be shared with third parties on the basis of the GDPR, in particular for the execution of pre- or contractual relationships or if you have given your prior consent. Possible recipients include: property managers, brokers, professionals, brokerage platforms, customers, private or public bodies that may require information in connection with the contractual property (e.g., chimney sweeps), financing companies, insurance brokers, insurance companies, tax offices and other authorities, tax consultants and legal representatives, specialist departments of our company, affiliated companies, or contractors supporting our IT infrastructure (software, hardware).
Some of these recipients may be located outside the EU and process data there. In such cases, data will only be transferred to countries for which the EU Commission has confirmed an adequate level of protection, or where appropriate safeguards (e.g., standard contractual clauses) are in place.
6. Disclosure of data breaches
We make every effort to detect data breaches at an early stage and, if necessary, report them without undue delay to the competent supervisory authority and, where required, to the data subjects affected, including the relevant categories of data.
7. Rights as a data subject
We do not create profiles of clients or third parties, do not engage in profiling, and no automated decision-making takes place as part of our activities.
As a data subject, you have the right to obtain information about your stored personal data, as well as the right to rectification, erasure, restriction of processing, and data portability, in accordance with statutory provisions.
If you have given your consent to the processing of your data, you may withdraw this consent at any time with future effect. Please contact the address provided under III.8 to exercise this right. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. After withdrawal, the data will no longer be processed for the purpose for which consent was given.
If we process your data on the basis of legitimate interests, you have the right to object to this processing at any time. Please use the address provided below for such objections.
If you object to the processing of your data for direct marketing purposes, your data will no longer be processed for these purposes. For any other processing based on legitimate interests, your data will only be processed if our legitimate interests are not overridden by your rights, freedoms, or if the processing serves to assert, exercise, or defend legal claims.
8. Contact
TANOLARA e.U.
Tanja Grill, MA
Bahnstrasse 21/6/5
2624 Breitenau, Austria
Tel: +43 664 517 39 00
E-Mail: hi@tanolara.com
If you believe that the processing of your personal data violates data protection law or that your data protection rights have otherwise been infringed, you have the right to lodge a complaint with the competent data protection authority.
Changes to the privacy policy
As part of the ongoing development of our services, this privacy policy may be updated and adapted. Any changes will be announced on this website in due time. We therefore recommend that you regularly review this page to stay informed about the current version.
5. special information on the privacy policy
The following section provides specific details about the processing of personal data in connection with the use of our website.
GENERAL INFORMATION
The information below offers a simple overview of what happens to your personal data when you visit our website. Personal data refers to any information that can be used to identify you personally. More detailed explanations on data protection can be found further down in this privacy statement.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the legal notice (imprint) of this website.
How do we collect your data?
Your data is collected in part by you providing it to us. This may include information that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This data is primarily technical information (e.g., type of internet browser, operating system, or time of the page request). The collection of this data occurs automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the website is displayed and functions correctly. Other data may be used to analyze user behavior.
What rights do you have regarding your data?
You have the right to request information about the origin, recipients, and purpose of your stored personal data at any time and free of charge. You also have the right to request the rectification, blocking, or deletion of this data. For this purpose, and if you have further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Moreover, you have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and third-party tools
When you visit our website, your browsing behavior may be statistically evaluated. This is mainly done through cookies and analysis programs. The analysis of your browsing behavior is generally anonymous; your surfing behavior cannot be traced back to you personally. You can object to this analysis or prevent it by not using certain tools. Detailed information on your options to object can be found in this privacy policy.
1. General information and mandatory disclosures
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.
When you use this website, various personal data is collected. Personal data is any data that can be used to identify you personally. This privacy statement explains what data we collect and what we use it for, as well as how and for what purpose this takes place.
Please note that data transmission over the internet (e.g., when communicating by email) may be subject to security vulnerabilities. Complete protection of your data against access by third parties is not possible.
Responsible entity
The controller responsible for data processing on this website is:
TANOLARA e.U.
Tanja Grill, MA
Bahnstrasse 21/6/5
2624 Breitenau, Austria
Tel: +43 664 517 39 00
E-mail: hi@tanolara.com
Web: tanolara.com
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only permitted with your explicit consent. You may revoke your consent at any time with future effect. An informal e-mail to us is sufficient for this purpose. The legality of the processing carried out up to the point of revocation remains unaffected.
Right to lodge a complaint with the supervisory authority
If you believe that your data protection rights have been infringed, you have the right to lodge a complaint with the competent supervisory authority. In Austria, this is the data protection authority of the federal state in which our company is based. A list of data protection officers and their contact details is available at: https://www.dsb.gv.at/.
SSL and TLS encryption
For security reasons and to protect the transmission of confidential content (such as orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the browser’s address line changing from “http://” to “https://” and by the lock symbol in your browser bar. When encryption is active, the data you transmit cannot be read by third parties.
Information, blocking, deletion
In accordance with applicable legal provisions, you have the right to request information at any time about your stored personal data, its origin, recipients, and the purpose of processing. You also have the right to request rectification, restriction, or deletion of this data.
For this and other questions concerning personal data, you may contact us at any time via the address provided in the site’s legal notice.
Objection to advertising e-mails
We hereby object to the use of contact data published as part of our legal obligation to provide an imprint for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising, including spam e-mails.
2. Data collection on our website
Cookies
Some of our webpages use so-called cookies. Cookies do not damage your computer and do not contain viruses. They serve to make our website more user-friendly, effective and secure. Cookies are small text files stored on your device by your browser.
Most of the cookies we use are “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser when you return.
You can configure your browser to inform you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate automatic deletion of cookies when closing your browser. Please note that disabling cookies may limit the functionality of this website.
Cookies required to carry out the electronic communication process or to provide certain functions you request are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. Any other cookies (e.g. those used to analyze your browsing behavior) are treated separately in this privacy policy.
Server log files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- Browser type and version
- Operating system used
- Referrer URL (host name of the accessing computer)
- Time of the server request
- IP address
This data will not be merged with other data sources.
The processing of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website, which requires the collection of server log files.
Contact form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing your inquiry and for any follow-up questions. This data will not be shared without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time with effect for the future. An informal email is sufficient for this purpose. The legality of the data processing carried out until the revocation remains unaffected.
We will retain the data you provide in the contact form until you request its deletion, revoke your consent to storage, or the purpose of storage no longer applies (e.g., after fulfilling your request). Mandatory statutory provisions—particularly retention periods—remain unaffected.
3. analysis tools and advertising
Google Analytics
This website uses features of the web analysis service Google Analytics, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies.” These are text files stored on your computer that enable an analysis of your website usage. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA.
The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. This means that within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, your IP address will be shortened by Google before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You can prevent the storage of cookies by adjusting the settings of your browser software. Please note, however, that in this case you may not be able to fully use all functions of this website. In addition, you can prevent Google from collecting the data generated by cookies and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which will prevent your data from being collected on future visits to this website: Deactivate Google Analytics.
Further information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245
Order data processing
We have concluded a data processing agreement with Google and fully implement the strict requirements of the Austrian data protection authorities when using Google Analytics.
Contacting us
When you contact us (e.g. via contact form, telephone, or e-mail), the details you provide will be stored for the purpose of processing your inquiry and for any follow-up questions.
We record the basic data from the inquiry and contact form (title, name, e-mail) as well as any additional information you provide voluntarily. By giving your consent, you agree that we may use this master data and the additional information for contact, information, and marketing purposes (e.g. contacts serving to process your project request).
Plugins and Tools – Adobe Web Fonts
This site uses so-called web fonts provided by Adobe for the uniform display of fonts. When you access a page, your browser loads the required web fonts into its cache to display texts and fonts correctly.
For this purpose, your browser must establish a direct connection to Adobe’s servers. This provides Adobe with information that your IP address has accessed our website. The use of Adobe Web Fonts is in the interest of a consistent and appealing presentation of our online services and constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
Further information on Adobe Web Fonts can be found at: https://www.adobe.com/at/privacy/policies/adobe-fonts.html